On some review sites we can post your reply for you. On others there is no way for anyone but you to post it. For those, ReviewComet does the rest of the job: it keeps the review in the feed, helps you write the reply, copies it for you, and records that the review was answered.
What you need: a review from a site whose source says Drafts only. You copy the reply to the site. The list of which site does what is in Review sites and what each allows.
Copy and mark replied
- Press Reply on the review card.
- Write the reply, or pick an agent under Draft with to write it for you.
- Press Copy and mark replied.
- Open the review on the site with Open on, paste the reply and publish it there.
The reply composer on a review from a site without a reply API, with the Copy and mark replied button.
The composer says what happens before you press anything: the site has no reply API, your reply is copied for you to paste there, and the review is marked as replied. We post nothing.
The Reply copied notice telling you to paste the reply on the site.
If your browser blocks the copy, the notice says so and nothing is marked as replied. Select the text in the box and copy it by hand, then press the button again.
What changes in the feed
The review's reply state becomes Replied by hand, and your reply is shown under it as "Your reply, posted by hand on" the site. It leaves the Needs a reply view, and your team can see what was said.
We have no way to check that you pasted it. If you copy a reply and never publish it on the site, the review still reads as replied here. Paste it straight away.
Drafts from agents and rules
An AI agent or a rule that would reply on one of these sites writes a draft instead. The draft waits on the review card for a person, and the agent never pretends to have posted it.
When a draft for one of these sites reaches the Approvals queue, the button reads Copy and mark replied instead of Approve and post. Approving copies the draft for you to paste; it never posts it. A bulk approval leaves these drafts in the queue, because each one needs a paste.
When the site gets a reply API
As we connect more review sites, some move from copying to posting. When that happens for a site, its source changes to Replies post to the site. and the composer offers the post button. Reviews you already marked as replied by hand stay as they are.
What this costs
Copying and marking a review as replied is free, whether the text is yours or a draft. Writing the draft with an agent costs credits, shown under the draft.